20 June 2019
Few people truly understand how complex it can be to manage a phone system for a medium to large business. Full-fledged private branch exchange (PBX) systems are intricate and costly pieces of hardware, and they generally require either significant in-house knowledge to operate or expensive contract support. While these systems still have many advantages and they remain competitive in the market today, cloud-based Voice over Internet Protocol (VoIP) systems are growing in popularity and offer many potential advantages.